Service & Support
At KLong, our priority is to protect your business and ensure the continuous and optimal performance of your equipment.
Our range of services includes:
- Equipment set up tailored to your needs toachieve full capacity.
- Staff training for optimal operations,sanitation, and maintenance of yourequipment.
- Proactive maintenance throughOctoFrost Care and OctoFrost Connect.
“Everything that was promised came true, performance, efficiency, energy savings, operational savings of wages, etc. Moreover product quality achieved is exceptional.”
Argentina Bluberries Processor
“Everything that was promised came true, performance, efficiency, energy savings, operational savings of wages, etc. Moreover product quality achieved is exceptional.”
Argentina Bluberries Processor
“Everything that was promised came true, performance, efficiency, energy savings, operational savings of wages, etc. Moreover product quality achieved is exceptional.”
Argentina Bluberries Processor
KLONG Support portal
KLONG Support Portal gives you direct access to technical information and documentation for your equipment. It also provides a direct line of communication with our expert team for any assistance you may need. Customers must be registered to gain access to the Support Portal. Contact support@octofrost.com to send a request
KLONG Care
KLONG Care is a premium service program that provides you with proactive maintenance to keep your equipment in the best condition.
KLONG Care
KLONG Care is a premium service program that provides you with proactive maintenance to keep your equipment in the best condition.
CONTACT US
Share your needs with us,we will contact you in very short time.
- sales@chinaiqffreezer.com
- +86 15258507228
- NO.1 Lide Road,Shangpu Town,Shangyu District,Shaoxing,Zhejiang, China
“It is our pleasure to answer your queries related to your business and requirements. KLONG will always be behind you and cooperative partner in China for your business.”